Customer Reviews

I had an awesome experience with John Shelley who was able to beat my credit unions rate on a certified pre owned mercedes benz. Bravo!

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This is the first class operation Porsche is one of the better cards built and great detail is given to customer satisfaction you will not be dissatisfied, you will not leave any Porsche dealership in my opinion Unsatisfied with the service, After all those of Us Who Drive , Porsches are paying a good price for these lovely cars Would I recommend Walters Porsche of Riverside.?? Yes I would

I purchased a certified pre-owned Porsche from this dealership. Rob Owen did a great job providing me the info I needed prior to making the long drive to their dealership. And Cody Allen, in the service department, was excellent at taking care of some minor issues and keeping me in the loop as the work was done. Overall, a very good purchasing experience.

Probably the most satisfying and professional car buying experience ever. Charlie Nguyen was our Sales contact. He was extremely attentive and patient to our needs and questions. Our contact with other staff members was likewise enjoyable and extremely professional. This is a great dealership when buying a Porsche.

Great experience with Charles White he’s very knowledgeable and enthusiast, someone you want when you are looking for your dream car. We wanted to get a Cayman for awhile now, so at Christmas 2020, we decided to go for it. Checked out a used one at another local dealership that they said they had in stock, but once we got there we had to wait several hours to see and drive it (they kept saying they needed to wash it), after test driving and talking to them about it, we just didn’t get a warm feeling with them. So ...

Taylor and Rob and really everyone at Porsche Riverside made this such a great experience for us. We are out of state customers, and this is our first new Porsche. I usually dread purchasing a car, but with Porsche Riverside everything was fantastic. There were lots of challenges getting this whole thing put together especially with the supply issues from the pandemic but Taylor and Rob just kept things going and kept me calm when I was worried about how things would turn out. Buying a Porsche is a highlight for my wife and I and we think we will ...

Andrew makes the whole car buying process as simple as it can be. He has helped me get into multiple new Mercedes Benz and can help you too!

Came in for a service appointment and Andrew showed me a car and was able to get me in it same day. He made the process super easy and smooth. I look forward to doing more business with him and Walters Mercedes in the future!

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Thank you to Josh at Porsche Riverside! I get to drive my sweet new Macan! Thank you so much for helping me and making this as easy as it was!

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I love my new Taycan! Turning my Tesla in for this was the best choice i’ve ever made and I have to thank Joshua Vigil for making that happen! I am so excited to be apart of the Porsche Family!

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Excellent service at Porsche Riverside! The team here made it happen for me and I was able to get into my first Porsche! Super happy and I have to thank Josh!

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I love my new 911! Thank you to everyone who came together at Porsche Riverside especially Josh to help me get into my new Porsche!

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I love driving my new Taycan and I have to give thanks to Joshua Vigil at Porsche Riverside! He has been super helpful through out the process even after the sale!

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thank you so much to Porsche Riverside and Joshua Vigil! We are loving our new Porsche Cayenne and look forward to many family adventures in it! Thank you!

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Super fast, super easy! I’m so happy with my new Porsche and I wouldn’t have wanted to work with anybody else but Josh! Thank you again

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Thank you Porsche Riverside and Joshua Vigil for making me car buying experience super easy. I love my new Porsche and plan on driving it for many happy miles

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I want to extend my appreciation towards my service advisor Mr. Alex Ramirez, a professional assets for the dealership. Mr. Ramirez was extremely courteous, knowledgeable and easy to explain the process thru out my experience on the issues that I brought my vehicle for repairs and maintenance service. Mr. Ramirez was responding to my request via text, in no time, on the spot, an excellent system implemented by the dealership, which made it so easy to communicate. All the repairs or maintenance needed, assessed by the multiple points inspection which was free of charge, were send thru a link where ...

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My husband and I had no intentions on leaving in a car unless all the numbers lined up perfectly. John found us the perfect car and got everything right in our budget. Kudos to him

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John Shelley was a consummate professional who made me feel like I was buying the most important car in the entire store. Nobody or nothing else mattered all of his attention was on me his client 😀

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Josh did an amazing job with the delivery of my new Porsche! I could not be any happier to have bought from him! It was an amazing and easy experience!

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John made my experience a great one and even took extra time to go over the technology with my elderly mother when he didn't need too.

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John was absolutely the best sales guy at this store. He is experienced enough to know the ins and outs but still young enough to be relatable

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I would like to thank JR Rodriguez for always going above and beyond my expectations whenever I have an issue with my car no matter what the situation he always can accommodate me. Thank you JR you are the best!

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I would like to thank JR Rodriguez for always going above and beyond my expectations whenever I have an issue with my car no matter what the situation is, he can always accommodate me. Thank you JR you are the best!

Rami Jaouhari treated us good and took care of us and was able to get us the car we wanted. We will be back to purchase another vehicle soon!

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Tony Wasif was awesome. He kept his composure when things did not start off so well with finance and not being able to contact them. His hard work and dedication for customer satisfaction made our dreams of a new C-class. Thank you

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Rob did a great job and got me the car I wanted in a very low inventory market. Zero pressure and delivered the Targa 4s to my home which made it even more convenient!

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Best Porsche dealership in customer service and transparency. Rob is great !! Very responsive and will make sure you receive the best experience…..

Can’t describe how thankful I am for Joe and Walters service team! I’ve been here before and I’m always treated important, thank you everyone!

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My experience at Walters Mercedes Benz dealer ship was amazing. Great customer service, great prices, and a clean environment which is great because of COVID.

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I highly recommend Charlie Nguyen at Porsche Riverside. He is responsive, professional and no BS. I have bought many cars in my life thus far, everything from Mercedes, BMW, Jaguar, Honda, Toyota and now on my second Porsche. Charlie at Porsche Riverside is one of the best I had the pleasure of dealing with. He conducts himself and conducts business with the utmost professionalism and integrity. He located the car with the options I requested, we agreed on a price over the phone, the transaction with him was easy and quick. It was a pleasure dealing with him. I would ...

John Shelley is a great salesperson but an even better listener! He was very attentive to my needs and work his hardest to make it happen for me.

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I was given top class service by John Shelley at Walter’s Mercedes. He was great during my entire car buying process. I would recommend to others

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Alfonso was a guy who helped me to find my new car. He did his best to get a perfect fit for me and even helped me with some stuff that wasn't his job at all. Everyone besides him were super helpful too. I’ll definitely come back to them to renew my car in a few years

Super pleased with my service and I just really want to take the time to appreciate my advisor Jospeh for going above and beyond helping me. Honestly I felt so good about bringing my car into this dealership. Nothing but good things to say!

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John had the exact car I wanted when no other dealership could get the car. I came from Bakersfield and everything went smooth and easy!

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John made the buying of a new car a pleasure. Very knowledgeable and low pressure. Outstanding experience!! The dealership was clean and was a very nice environment to purchase a car!!!

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I was referred to Walter’s by a friend of mine who purchased her last car from there! Ended up walking away with a new GLE350 that was exactly the way I wanted it thanks to my amazing salesman Eddy Elsayed!

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Austin Schneider was my service advisor and made me feel at ease about the service on my car being done. He was such a gentlemen.

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Austin at Porsche Riverside was amazing. He was completely informed on the product he was selling, was a gentleman, soft-spoken, and not pushy. I hope the dealership knows how lucky they are to have him!!!

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Walters has always been my go to dealership! It’s so close to home and never once have I been disappointed. My advisor Joseph has helped me in the past and always does the best job! Thank you Joseph.

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I have been coming to Walters Mercedes for many years and continue to feel special every time I get service. Alex Ramirez is the key to my satisfaction with this dealership.

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Porsche of Riverside surpassed my expectations for a high end luxury performance brand.. Rob Owen, helped with all of our questions, we debated about which car to go with and he brought out as many keys as we needed without batting an eye to help us decide. Also.. really enjoyed having the space to be able to decide on a purchase without having to ask for it… overall one of the best experiences we’ve had purchasing a vehicle. Jeremy Bishop in finance also deserves credit because he got us in and out of the finance side as quick as ...

Ask for JR. He’s very helpful! Always professional and communicates great. Everyone here is awesome. They always make sure you leave happy and I recommend them

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For me Alex Ramirez is a good adviser he explains everything to all his costumer and friends. He always honest and friendly to all his stuff.He is a man of integrity and dependable .

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Never owned a Mercedes before but the process of buying the vehicle and now servicing was super easy. Everyone is friendly and helpful. Thank you Bryan and David.

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Customer service is key right not durning this hard time. David provides great customer service from staff to finish everytime I come in. Thank you.

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Dropping off the car was easy and quick. Got my loaner car within few minutes. Brandon was very professional. Car had some hard water stains & he went out of his way to get that cleaned.

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I would like to thank Eddie Lemus and Jeremy for helping me in the purchase of my Certified Preowned Porsche Cayenne! I highly recommend this Dealership! Everyone is friendly and Professional and make the whole experience a breeze! Thank you Alexis for all your help in my 2nd Delivery as well!

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Service was as excellent as I would expect from a Mercedes Benz dealer. My advisor Austin was kind and courteous, and was patient with me since I am elderly. Thank you again Austin.

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Snagged a nail In my tire while driving to work, and was able to stop by before heading to work to get it addressed. Once again Austin was quick and on top of it and got me back on the road in no time. Always a pleasure!

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Coming back to Walters for a second time and still amazed by their seamless work. This team is on point and never skips a beat when I comes to customer service

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Lots of love for the great people at Walter’s. John Michael and Shane all were so pleasant to work with and made me feel at home

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I had a great experience with salesperson John at Walter’s Mercedes of Riverside. The finance department was equally great and was able to get me approved with a fantastic rate

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John Shelley was great at cutting straight to the chase. I came in and wanted a specific car I saw online and was already pre approved. John made it quick for me

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I have to be honest I was a bit hesitant because I had just come from Rusnak Porsche Pasadena and was not satisfied. JB from Ontarion Porsche made the transaction so stress free, easy and I honestly can't wait to buy another car from him. The manager at Ontarion Porsche was exceptional as well. Great dealership!

We recently purchased a 2021 Macan GTS at Porsche Riverside and had an excellent experience. It is our second Porsche purchase from this dealer. We drove 450 miles from Northern California to buy the car from them. They make you feel special. Our sales representative, Sherman Sims, was excellent! He was very responsive during the entire process. Also, Sherman is a real car guy, and loves Porsche’s. To us that is a big plus. Thank you Sherman.

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Taylor has been our contact since we started our efforts to shop for and buy a Porsche. Over the past few years, we bought a 2019 911 & built to order a 2021 GTS Macan. Taylor is an awesome person to work with at the dealership.

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David Greene- my service advisor. Absolutely one of the most pleasant experiences you will have at this Dealership. He is seamless, professional, attentive, he listens and applies the knowledge to your concern immediately. His transparency is obvious and he cares about his clients. Thank you David...you have earned a client for life. -Denise Jones

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Love this dealership. Everything is so easy here and the employees are very professional. My service advisor Joseph was really great and helped me out in every way he could! thank you so much. It’s really appreciated and I’m one happy customer!!!

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Very responsive and inviting. Taylor was fantastic to work with. He made the deal happen. Definitely reach out to Taylor for any of your Porsche needs.

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Walters Mercedes always has a welcoming environment and I know when I come in for service Joe will take good care of me and I will get my car back nice and clean.

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Taylor Ferguson and his team at Porsche Riverside provided excellent customer service since the moment we walked into their door. The model of car wasn't available to view or test drive on our first visit, but Taylor kept me in the loop the whole way through, even after the purchase to ensure I have no issues. I highly recommend Porsche Riverside and Taylor!!!

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We love Riverside Porsche. Taylor Ferguson has always gone above and beyond when helping us lease a car. He makes sure we are taken care of before we even arrive. He has always taken care of any service needs, questions, updates us on any new promos, and will set up my car tech stuff as needed. Always a phone call away!! Danice and Trip Hord

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Ordered my GT3 with Taylpr at Porsche Riverside... THE BEST experience I've had at a dealership! He has sold me over 7 cars and each experience gets better and better... Thank you Taylor!

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Taylor assisted me with the purchase of my dream car, a 2009 Porsche 911 turbo. Highly recommend using Taylor and Porsche Riverside. Customer service is second to none.

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Great service center , Brandon Monaco has always been very helpful and tries to do the best for us. I would recommend Walters service to anyone who needs help

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Rami Jaouhari was our salesperson at Walter’s Mercedes in Riverside. We had been to 2 other dealerships but felt the management was too pushy and borderline rude. So glad we drove to Riverside as the entire process was so smooth and all because of Rami. He has a lovely personality. No stress or headaches. He answered all our questions and was extremely knowledgeable. We were out of there in 2.5 hours. Rami, thank you for an excellent Mercedes buying experience.

The service staff at Walter's Mercedes-Benz is great. David is a great advisor, his coworker Cody, helped me check out and get back on the road.

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Sha Peng helped my family buying our dream car. He is very helpful and professional, he speaks mandarin and fluent English. Ask for Sha when you arrive at the dealer he is a big helper.

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Although I live in San Diego, I made my purchase of my Porsche Macan S from Porsche Ontario because of the excellent customer experience from Sha Peng. He took time to run me thru the features of the car and also other options I might want. It’s been 10 months, but I’m thinking of buying another Porsche, this time a sports car. So naturally I didn’t hesitate to contact Sha Peng on how to place the custom order. Cheers!

Thank you very much Sha Peng for giving us a pleasant car buying experience! He is very professional, amiable, and patient to introduce the car. If I have the opportunity, I will buy a car from him again.

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Si yes si si si yes yes always yes si si si si good environment of work please let Alfonso Hernandez's to help get a good results on next purchase of the new or used car 🤣🤟👍

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Nice car , nice service . Thanks Sha.

Taylor Ferguson's customer service is top notch. He is not only likeable, but a well respected guy on the floor. I would very much recommend going to him for all your Porsche needs!

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I had the best experience ever working with Mike. As a new customer on the phone he was very patient with me and gave me a quote. When I got there it only got better, and now I'm confident that this Cayenne Diesel will last me for a very long time thanks to their expertise! Will definitely be getting all of my service done here moving forward.

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I recently bought my first Mercedes! I was previously a BMW and Lexus owner…glad I made the switch! Thank you Icekk for your help and making the experience great 😊

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My service experience at Porsche Riverside was excellent in every way. Henry Quezada, the service techs and the entire service team provided the absolute best in in customer care and taking care of my car. Thank you.

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Brandon Monaco was very helpful and kept me updated consistently on my vehicles work. And he even offered to call me an Uber back home. Thank you.

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Always great service!! Fast comfortable waiting times. Very professional staff. Brandon Monaco is always very helpful. I would highly recommend Walters Mercedes to all my friends.

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My experience purchasing my GLC with Eddy was very smooth! Eddy Elsayed helped us find the perfect car and offered a great percentage on financing. I declined financing as I was already pre-approved with my bank. I was happy to find out Walter’s already works directly with my bank. Eddy made sure we got a great test drive in the car. Doing paperwork was painless and fast. Eddy was able to help me make my dream of owning a luxury vehicle come true!!!

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Being new to the Mercedes-Benz brand, all I can say is WOW!!! I did not know that getting your car serviced didn't have to be a complete hassle. Everyone at Walter's was nice, smiley and looked happy. My service advisor was Cody and he was just great. I couldn't have asked for a better experience.

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Primo Garcia was honest and patient. He is a true professional. I was very impressed with his expertise and knowledge. He gave me an honest advice and I would recommend to all my friends. Thank you for all your help!

As always, the service needed on my E350 was carried out professionally and expediently, coordinated by Brandon Monaco, my Service Advisor since many years. Gisela Siebert

Dealership is professional and a source of expertise. Solid assist to rebuilding my old Porsche.

Cody Allen always does an excellent job of informing me of what I need to know regarding upkeep and service of my two Porsches as well as what can wait until later.

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I recently took my Cayenne in for belt and light replacement. I was quickly greeted by someone and directed to the waiting area. A few minutes later, Michael Barcelona came out and greeted me as well. He was very welcoming and very professional in giving me advice without any pressure. I also feel safe to be inside of the building and back inside of my vehicle when it's done because Covid-19 protocol was implemented. The whole experience was excellent. I will surely recommend this dealership to friends and family. I'll be back for my next service. Again, thank ...

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I brought in my car a couple of days ago, it was making a weird screeching sound and was really worried about it. My advisor Joseph helped get it fixed and i only waited about 2 hours ! I went home and my car sounded good as new.

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Mike, is awesome 😎 thank you sir I appreciate you communicating with me throughout the entire process. Love Riverside Porsche and if you need a Toyota please go to Claremont Toyota

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From the time I arrived at my set appointment. I was greeted with 5 star service out front. Austin, was professional from start to finish. Thank you !!

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Brandon Monaco and the team at Watler's preformed above our expectations. The GLE350 was in for the 30,000 mile service. Brandon suggested that the car be detailed and what a wonderful job! The vehicle looks and smells brand new. Walter's also did a warranty replacement that was greatly appreciated. Thank you to Team Walter's!

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I am very much happy for the service I received from Walter’s. Alex Ramirez who is my service provider is always on top of everything.

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Alex and the entire service team at Walter’s Riverside have consistently provided us with top notch, excellent service for all of our Mercedes vehicles. They set the bar high. I’d never take my Benz anywhere else.

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Great service. Great employees. Great coffee. Walters Mercedez service is the best, they always help me out when in need. Thank you guys. See you next year.

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I just had my car serviced at Walters Riverside and David Greene was awesome! He is very kind and kept me informed every step of the way. Awesome customer service!

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Recently purchased a new Taycan 4S last month from Taylor at Porsche Riverside. I was referred by a friend and I have to say that I was treated very fairly. They agreed to a specific number I needed for my trade and I was in a new Porsche the next day! Thanks to the team at Riverside, I will be back for my next one..

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Flew out from New York to purchase a pre-owned Cayenne GTS at Porsche Riverside. Taylor Ferguson assisted me over the phone prior to pick-up. The condition of the vehicle was everything as described and he worked to save me a few bucks. There was no sugar coating and I appreciated that everything was to the point and no funny business. Rob Owen assisted me during pick-up and I was treated like a VIP right from the moment I entered the dealership. All my questions were entertained and I never felt rushed. The young lady at the front desk (regretfully forgot ...

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Christian Agraso and the team at Porsche Ontario were a pleasure to deal with. The follow-up before and after the purchase was excellent, and they worked hard to win my business and make the process as smooth as possible. I had to drive ~2 hours each way to test drive and then purchase the car, and they helped me each step of the way… even assisted the coordination of my rental car drop off and a ride back to the dealership. True professionals!!

Recently purchased my Mercedes but on the way home had a flat tire. Luckily I was close to the dealership. David helped me with the replacement and I was good as new afterwards.

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