Customer Reviews

I scheduled a vehicle service to ensure maintenance is performed in a reasonable manner. The service manager was courteous, professional and efficient. He informed me approximately 2 hrs or less. It took 2 1/2 hrs before it was done.

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Christian Argaso did an excellent job .I like his straight forward honest approach.We spent several hours together during the process,so got to know him a bit.He's an asset to Porsche and the community

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I would really recommend coming here and purchasing a vehicle from Mike Sales. He was nothing but very helpful and answered all my questions and concerns. I very much appreciate him for all the work he’s put into to help me get the car i really wished for. Thanks Mike !!!

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Best experience in purchasing a vehicle. My man Taylor hooked it up and got me taken care of asap. I live out of state and not in CA and the out of state process was effortless. I couldn’t be happier with Porsche Riverside and their services. I also want to thank Rob for making my delivery effortless and setting my car up for me. Taylor and Rob are the best. If you need a Porsche. Call Porsche Riverside and ask for Taylor and Rob.

Ordering my Macan GTS was a great experience. Brand Ambassador, Megan Breunig was top notch. She was wonderful to work with and her loyalty for the brand is evident. Her opinions and input were invaluable throughout the process. I would highly recommend her if you are in the market for a Porsche.

Had a great experience with Josh Vigil and Tony Nguyen who were so helpful in making our purchase as fast and smooth as possible. Very professional, friendly and very knowledgeable on the cars they sell. One of my best experiences buying a car, honest and upfront. Great to also see passion in what they do as well. Would highly recommend.

Thank you Porsche Riverside and many thanks to Tony Nguyen. This is my 2nd Porsche purchase this year and all i can share is that you guys are amazing and professional 🙏 THANK YOU!!!

AMAZING Experience!!! Walter's Mercedes is the BEST! Mike Sales made our purchase painless and so EASY!! He is truly genuine and that is what sold us!!

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I'm very satisfied with this dealership. I'm particularly thankful to Alfonso Hernandez for his professionalism in assisting me that eventually made me decide to purchase another vehicle.

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I walked into Porsche curious about beautiful cars I've seen and heard a lot about. After 3 test drives with Tony Nguyen, I have my first Porsche, and I'm hands down getting at least 2 more. There is something for my whole family. Thank you Tony for an incredible experience and introducing me to a community I'm proud and excited to be a part of! This was by far my most enjoyable experience, and every time I press the gas, I'm reminded as to why I'm never leaving!

Had an incredible experience at Walters' Porsche dealership in Riverside. My sales professional, Sherman Sims was extremely helpful, honest and professional. He made a loyal customer for life. I can't recommend him or this dealership enough. Also, Porsche is literally the best car on the road! Great price, service and people!

Cody Burt and the Mercedes team were great at getting everything done I needed. They were fast working and I will be a forever customer.

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From the moment you drive in until you drive you and your car are treated with care and respect. Excellent service and attention to detail. Highly recommend.

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I contacted Tony at Porsche Riverside as he has helped me with other purchases before. He showed me around the showroom, listened to my wants and needs in a vehicle, and made his recommendation based on that. We test drove three vehicles and I was hooked after the first drive but he saved the best for last . All around amazing experience, I wasn’t there all day, there wasn’t a long 4-5 hour process. It was a smooth and quick process. 5 stars out of 5! Would definitely recommend and refer family and friends to Tony!

good service!I got my dream car from here🥰! Thank you Tony Nguyen!

I had a great experience @ Porsche Riverside. I visited the dealership several times before ordering a Taycan. My sales rep Austin Day was so informative/knowledgeable & extremely polite. He guided me thru my order & kept me informed each step of the way while I waited for my Taycan to arrive. Austin even sent me a video & picture of my car once it arrived to the dealership. Picking up my car was easy & they spent time with me to get acclimated to my new EV. I would recommend Porsche or Riverside to anyone looking to pick up ...

It always a pleasant visit when I go Walters Benz. Cody Burt was the service coordinator who helped me check in and kept updated with all the car needed. He would inform me of when the car expected to be ready. Thank you for your prompt responses.

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When you want something done correctly, always "go with a professional". Filomena is a true professional. She expertly made my lease buyout process stressless and seamless.

I bought a Macan at Riverside Porsche and Sherman Sims was my sales associate. He was an absolute joy to work with. He made me feel like I was his only client (even though he’s EXTREMELY busy) and he was very attentive, very professional and made our deal seem seamless and effortless. It was so smooth. I highly recommend getting your Porsche here and PLEASE, PLEASE, PLEASE do yourself a favor and ask to work with Sherman from the get go. I promise you won’t be disappointed.

I recently purchased a 2021 Macan S, and my experience was smooth and painless. Sherman Sims was super helpful and had everything ready when I got there. I will definitely be going back for any future cars.

The greatest car buying experience ever. Primo Garcia is great to work with. He is very knowledgeable, takes his time to talk to you and is an all around great person. Thank you very much Primo and Ontario Porsche for making my first Porsche purchase memorable.

Filomena, Eddy, and Michael all respected my time and definitely took care of all my needs I highly recommend not only Walter’s Mercedes Benz but if you are looking for a new vehicle Eddy would value your time and get you into the car you’re looking for

Alex Ramirez was an excellent service advisor! He communicated with me at every stage and answered my questions whether it be on the phone, email or through text messaging

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Definitely recommend Mike Sales when purchasing at Walters MB. I can't say it enough, what a great experience it was having him help us get into our new MB. The toughest part was making up our minds on which one we wanted to take home. He was very knowledgeable and answered all of our questions, made the purchase very easy. We have purchased from many other dealerships, but this was by far the best experience and don't plan on going anywhere else in the near future. I am loving my new GLB class , the technology AMAZING! Thank you ...

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I took my C250 for a “check up” a few weeks ago and Cody was my advisor. It was a Saturday and a busy one. It seemed like he was the only one greeting customers and taking care of their concerns. I waited and he was quick to tell me and advise me as to what was in need of service and what I could take care of at a later date. I truly appreciated his feedback and above all his professionalism. I trusted his recommendations and would be happy to work with Cody in the future

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We had an awesome experience with Mike Sales. Besides the paperwork it was pretty free and easy going.

Very professional. Only one problem remained to be fixed. Need return Saturday. The car they lent us was excellent.

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My appointment was 8am,I got there 8:06am and was immediately attended to by Mr Austin Schneider who explained what was to be done since it was my first time. He was cordial and professional. In my opinion customer service at Walter's Mercedes-Benz Riverside is top notch. Ab Maseyi.

Snacks in the lounge needs improvement. Lounge waiting area should be prepped up. The refrigerator was very dirty. Above are unrelated to the car service, however it helps for 2-3 hours waiting. Alex Ramirez was excellent and kept me informed on all items.

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I recommend for Michaelramus Mercedes he help me a lot and very good communication thank you

Charles White is amazing! I had several order changes to my vehicle that were last minute. Charles was able to accommodate me on all of them. The team at Porsche of Riverside provides amazing professionalism and excellent customer service.

Good service , very kind people , very satisfied. Personalized attention from Michael Ramos , I will recomen

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Fuel filter leak

Great service and customer care. They gave me a great deal on my tires when other dealers wanted to charge me an arm and a leg. Definitely recommend Walter’s in riverside.

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Rob Owen helped me from the day I ordered my new GTS. When the day came to see for the first time, he had it placed out front of the dealership for me. Rob spent a good part of the day while I went through the purchasing process. After the purchase was complete, I was given a complete tutorial of the cars features, set up My Porsche, got a little gift from Rob and off I went....happy as can be! Thanks Rob Owen and Porsche Riverside!

Charles White was wonderful to work with! The process was easy start to finish. He was very responsive and kept us informed throughout.

It was discovered to be the 4Matic problem that needed an oil change because it was binding...George was familiar with the system and located the problem Austin Schneider was a life saver on serving the car problem but also being helpful in finding a Hotel in an area I am unfamiliar with......I appreciate his extra effort... Also George in recognizing the problem....Thank you

Jaime and the rest of the ontario svc were helpfully in every way. Great service

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Great job by the service staff. I’m satisfied with my vehicle’s service.

Justin Wiedeman was very helpful and walked me through step by step. He texted, emailed, and called to make sure I knew what My car needed and answered all questions . I’m going back to this dealership for all my service needs .

I’ve always gone to Walters to buy cars and get them serviced. Mark Interlicchia is a great professional that always make the customer feel important. Best service and best people at Walters Mercedes

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Mike Sales was excellent! He was very informative, friendly and direct. I felt heard. He worked with me and was very accommodating. He was patient with my questions. Definitely recommend Walter’s Mercedes Benz of Riverside and Mike Sales! So happy with my first Mercedes!! They were courteous and eager to help. They made me feel welcomed into the Mercedes Benz family.

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Excellent customer service, I’m a return customer this is my third car I’m very loyal and will definitely be back in the future America Rivera,Mgr Tito and Andy in finance were great. Fast and easy.

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very high maintenance and very helpful workers , everyone was so friendly and helpful. will recommend to family and friends

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Christian Agraso was such a pleasure to work with. He shared his knowledge of Porsche with us and made the buying process so pleasant and enjoyable.

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Although I didn’t get the exact car I waited for 3 days, I got something close to it. The virtual communication was not as quick as I wanted it to be but the in-person service made up for it. Thank you, Taylor. Thank you, Josh.

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We had a good experience here. Eddy Elsayed was very helpful and met all our expectations. We took a beautiful Mercedes home with his help.

I just purchased a Porsche Cayenne from Porsche of Ontario and the entire experience was like no other. Patric Posey was fantastic, he was honest straight to the point and made my entire experience unforgettable. The car I wanted was in transit and Patrick helped me reserve the car and kept me updated throughout the whole process till the car arrived. When the car arrived he called me and offered to pick me up from home and I was in and out in no time. Another shout out to Shelly the finance manger was honest and explained my options with ...

Carlos Perez was our Salesperson. He was patient, friendly, courteous, and knowledgeable with the vehicle we were looking for. Overall the experience was great. No pressure to make a sale and let us review all our options and worked with us. I would recommend Carlos Perez and the dealer to my friends and family.

Christian was amazingly helpful and made the process easy . Porsche needs more people like Christian

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Tony was great! He was easy to work with, informative and we felt really taken care of by him and his finance team. The reason for the 4 stars is because his support team let him down. The cleanup job on the car was mediocre, with the windshield still being dirty on the inside. But the biggest failure was only getting 10 minutes with the "intro" team to show us how to use the new car, our first Porsche. They were closing and definitely wanted to get home... The Panamera is very tech centric with only a few traditional buttons. ...

Purchased a Macan from Tony last week, quite possibly the easiest car buying experience I have had. I did not make it easy on him, my schedule was hectic and there were some other obstacles but he made it happen, brought the car to Manhattan Beach for me where I had some meetings and signed between appointments. Great communication, very helpful, incredibly easy car buying experience. If you're serious about buying a car, this dealership is for you. Definitely ask for Tony Nguyen.

I have had excellent service from this dealership and Henry Quezada my service advisor. He has been very helpful to me.

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Worked with Eddie. Great service, quick process and outstanding communication. Love the car. Thank you

Great communication and fast service with Alex helping us! Previous service time was much slower with poor communication, so this was incredibly refreshing and appreciated!

They have great service team Brandon. From the initial greeting to actually have a quick chat with the General Manager Sean. I went in last minute without a service appointment. They took me in and accommodated me. They have great snacks and within a few hours I was out with my B service and new brakes completed. I'm definitely coming back.

Very friendly, informative and helpful. No pressure either. I’d recommend this dealership for anyone looking to purchase a Porsche!

Great Service!

It’s only been 6 months in owning my beautiful GLB 250 and it’s all thank you to Raul! He was awesome through the whole process! I love my car! I feel super safe in it. BUT Recently, I did go in for my first A1 service.. to get an oil change and to my surprise I came out with an almost $600 bill at the end of the appointment. The video of the inspection was not thorough which makes me wonder what did they really do? They switched out my windshield wipers ( that were just fine) without giving me a choice ...

I am mostly satisfied with Walter’s service every time I take my vehicle for service.

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My service rep, David Barron, was excellent...again. I've had the pleasure of working with David since I switched my Porsche 2016 Boxster Spyder servicing to Porsche Ontario. He has gone above and beyond expectations.

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You’re the best and good job Brandi I like your job you are so smart and friendly

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Charlie Nguyen was very helpful with my purchase & explaining all the features in the car

I have bought several cars for several years from Eddy ElSayed. five Stars are not enough. he is amazing and extremely honest. there are 2 things that I did not appreciate in reference with this sale. 1. I have not been to a dealer to buy a new car in 20 years. always had it delivered and Eddy did the same. this time they made me drive to the dealership and pick up my car. pretty much the whole day gets wasted. I was told the new manager wants to meet the customers as there is a lot of fraud going on. Seriously.. ...

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Took my car to get serviced for the first time after purchasing it from the same dealership last year. It was so easy to pull into the service line and was helped out right away. I was checked in and taken care of as soon as I pulled in.

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outstanding service

Cody helped me with my service car needs was awesome thanks

As always, Mike Barcelona took excellent care of my needs! Best service advisor I have ever used! Long way from my house in San Clemente, but worth the drive to get the service done right! Thanks again Mike!

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From the first day I met with Justin Wiedemen I felt a trust that I haven’t felt with any other service rep. I had taken my C250 to my local repair shop after my car sat practically unused for 2 years. I paid so much for service and I wasn’t comfortable driving my car. I decided to go to a Mercedes dealership and was lucky to have Justin assist me. He has always explained in detail what my car needed and what I could wait on until my next maintenance was due. Justin is always responsive and keeps me ...

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Got my first 911 through Porsche ambassador Charles White. His customer service was absolutely outstanding from the day I received the allocation to delivery day. It helped that he also is a 911 owner, he had a lot of first hand experience/knowledge. He’s a true professional. Most of all, he is someone I can trust. I had a perfect experience and would highly recommend Riverside Porsche.

Good customer service

Outstanding service. I was kept informed in a timely manner of the progress being made. Because my car needed to stay, a courtesy car was provided which was extremely convenient. Thank you Austin Schneider.

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Rob was excellent to work with. Great experience and recommend him highly to anyone looking to buy Porsche. We went through entire custom order process and delivery.

Can’t say enough about them! I exclusively work with Austin in the service center. He always updates me on the progress of my car as well as provides a rental when necessary. He’s very knowledgeable and professional. Each tech that has ever worked on my car sends me thorough reports as well. The technician team always does a great job! I’m very pleased with the service at Walters Mercedes.

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Sherman Sims, brand ambassador at Porsche Riverside, made buying my new Porsche 911 very easy. He communicates well throughout the entire process from inquiry to delivery.

Mike Barcelona is the person you want to help you out with your Porsche! Mike works with my hectic schedule to get me a loaner. And or a speedy return of my car I feel bad that he often tries to explain mechanical issues to my brain -but I just like to look good in the Porsche -not fix the Porsche! I have to give Mike an A for effort to try to explain The mechanical issues to a Porsche He explains to me his daughters know a lot of mechanics and tires & it’s important for me to ...

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I very much enjoyed my car-buying experience at Ontario Porsche. Although a bit far from my home, it was worth the drive. JB was very patient with me, answered all my questions, and allowed me to take my time with the test drive and examination of the car. JB is very knowledgable and passionate about the brand, and was able to honestly answer my questions - and never acted like a pushy salesman. I also enjoyed working with Mike in the finance department. I would highly recommend this dealership for your Porsche buying needs.

Josh Vigil provided excellent service at Porsche Riverside. Best car purchase experience I have ever had, he even delivered the car to me at work when I was unable to make it to Riverside. Highly Recommended!

My experience was spectacular from the sales person Rob to the finance manger Adam . They make everything smooth and easy from the price to the finance and make sure everything in the car was almost brand new . I would recommend everyone to come and ask for both god bless 🙂

Josh Vigil at Porsche Riverside went the extra mile to provide me with excellent customer service. I am a first responder and was unable to get up to Riverside for five days until I went off duty to even look at the car. Josh sent me very well detailed videos of the vehicle so that I felt comfortable purchasing a 2021 Cayman GTS without actually seeing it in person. Then he even delivered it to me at work an hour and a half away. Highly recommend Josh and Riverside Porsche.

Porsche Riverside is amazing, Best service, highly recommended, I had a very good experience with them .

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Excellent service, I'm very satisfied with Alex Ramirez with his concern about my vehicle. I would keep taking my car to Walters for service. Also, a shout out to Hector Flores for his Excellent guidance. Thank You All.

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I had a wonderful experience with Charles, from ordering of the vehicle to delivery. Charles was very responsive, kept me updated at every step, and flexible in terms of scheduling the pick up. The experience at the dealership was also seamless. I would highly recommend dealing with Charles and getting your next car from Riverside.

Brandi took the time to get to know me and put me in the right car. She really worked to make it a win win and I walked off the lot in a car I never could have imagined.

My adviser Alex Ramirez help me out to the best of his ability and solved my problems with no issues

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Slow service but the people are mostly nice.

Clean, easily accessible, great staff, good selection considering all of the problems with automotive supply chains.

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The dealership was exactly what you would expect from Porsche, but I didn’t get the pushy sales game I hate. Ask for Charles White, he will take care of you.

Great friendly staff

Was expecting my first-time car purchase to be a stressful experience but their team made it as easy as possible and overall a very pleasant experience. Sha Peng was very friendly, proactive, and always available to accommodate us/answer any questions. This isn't the closest Porsche dealership to me but I'll be sure to return to this location for any other services thanks to Sha! Pouya was very honest, and professional. And of course, Shelly from the finance dept. made the process a breeze. Very happy I went with Porsche.

I had a great experience and no hassle and I don’t think I’ve ever been able to say that going to a car dealership. I would definitely recommend coming here!

Such a wonderful place to shop for a car no hassle or trying to up sell just a great car buying experience

Brandon Monaco was great at keeping me updated on the status of my car while it was getting fixed. I also received a curtesy vehicle while my car was getting repaired for 2 weeks. Since I called with the issue they were able to set up my appointment in less than 5 minutes and the drop off was pretty smooth and quick. I was out of there in no time with a loner car and Brandon would call every week with status on my car.

My car’s problem was resolved very quickly, I was able to get the appointment right away and my advisor Mr. Cody Allen went above and beyond to help resolve my issue and I was very satisfied. Additionally parts department worked very hard to get the piece that I need it the next day.

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